Lead the organizational development and maturity shift from ITIL v3 processes to ITIL 5 practices, ensure service offerings are aligned with company needs, and manage quality control and performance oversight.
Jobs & Opportunities
Curated roles for the service management community — plus a space to let peers know you’re open to something new.
Curated Listings
Open Positions
Roles the community thinks are worth your attention.
Responsible for day-to-day execution of Software Asset Management processes and supporting the strategic SAM program, including operational lead for non-strategic agreements and providing analytical support for strategic suppliers.
Develop and administer safety programs to support a safe work environment and promote a strong culture of safety and learning.
Assist customers with inquiries and identify upselling opportunities to enhance their experience while ensuring a positive interaction.
The Senior AI & Data Science job involves developing and deploying artificial intelligence models to drive decision-making, analyzing complex data sets, and partnering with business teams to accelerate AI adoption.
Support Polaris' Digital & Information Technology organization by maintaining and improving IT compliance and identity governance practices. Collaborate with various teams to assess risks, strengthen controls, and ensure regulatory adherence.
The Sr. Systems Analyst provides structured analysis and technical support for IT solutions, driving clarity to business needs and translating them into technical requirements. They also ensure compliance and participate in strategic releases.
The IT Engineer is responsible for contributing to technical aspects of IT solution delivery, strategic planning, and operational excellence. They manage the overall health of the technology ecosystem and provide technical guidance across organizational inputs.
Lead complex, enterprise-level technology initiatives within Corporate IT and ensure projects are delivered on time, within scope, and aligned with operational, security, and architectural standards.
This role involves leading project and BAU delivery, supplier management, and service stability across Operations, ITSM Tooling, and Observability services. Key responsibilities include agile delivery practices, stakeholder management, and ensuring service continuity.
Assist customers with their needs and provide support for Planning Center products.
Provide support to a diverse group of users, responding to incidents and requests in line with company SLA’s, dealing with hardware, software, telephony, and mobile device issues.
Perform a wide range of operations support activities including non-design work order creation and reconciliation, and administrative backup functions. Support automation development and maintain strong partnerships with stakeholders.
Manage safety incidents from escalation through resolution by responding to customer escalations and coordinating with internal teams.
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Community Members
Open to Work
Talented people in the OSC community looking for their next opportunity.
Michael
ActiveSeeking: Director, Sr Director, Sr Leadership
Michael brings a lifetime of knowledge and experience across industries, methodologies, and platforms (including ServiceNow.) Michael has led large and small teams at strategic, tactical, and operational levels. Michael has a passion for strategy and continual improvement.
Connect on LinkedInLéon Judge
ActiveSeeking: ITSM Leadership, Transformation, Management
With over 20 years experience in IT service management, I specialise in leading complex services through improvement, transformation, and sustained operational maturity across both commercial and public-sector environments. After a period of running my own business, I am looking to bring that experience back into a new environment where service management is valued. About me and what I'm looking for: Experience in: MSP, public sector, business founder Passion for: transforming, stabilizing, and improving Credible in: owning outcomes, risk, cost, and delivery Open to: interim, fractional, fixed-term, or permanent roles
Bruce Simpson
ActiveSeeking: IT Director/Manager
Senior Service Management Architect and IT Operations Leader and with 30+ years of experience designing and operating resilient, compliant, and scalable service ecosystems. I thrive in environments that demand strategic architecture alongside disciplined execution. I am particularly motivated by opportunities to coach and mentor teams, embedding a culture of accountability, innovation, and continuous improvement across service operations. With dual Canadian and Irish citizenship, I offer immediate international mobility and a strong appreciation for the regulatory, cultural, and operational frameworks that shape global enterprises. Sincerely, Bruce Simpson Certifications: ITIL, DevOps, Scrum, USM Certified Coach
Connect on LinkedInGet Involved
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